Frequently Asked questions
What happens after my payment ?
After your payment, you will receive an email confirming your payment, this email is systematically sent to your payment email address. Our agent will then confirm your request in order to create your subscription, We will send you an IPTV installation email with your access rights and IPTV subscription installation instructions for all media.
if you have any questions, our agent will assist you with the activation process.
When will my IPTV subscription take effect ?
The subscription takes effect from the moment you receive your activation credentials in the email. Example: Haley signed up for a three-month subscription at 11:55 PM on February 17 and received the activation voucher at 00:10 am on February 18. Haley’s subscription will be available from 00:10 am on February 18th for the next 3 months.
Will it work in my Country ?
Absolutely, you can watch IPTV from anywhere in the world but you will need to make sure your internet speed to watch the channels without any issues.
How Will I Receive my Subscription ?
After making a payment you’ll be contacted via email or whatsApp, depending on the contact information you provided during the purchase.
Will you Renew my Subscription Automatically?
No, we will not renew your subscription automatically.
We will contact you trough Email or WhatsApp before your subscription expires for the renewal.
Do I need a VPN to protect my browsing and connection data ?
With our IPTV service, you don’t need to buy VPN subscription to protect your information, we have built-in VPNs for free for our customers, also all browsing data is end-to-end encrypted by software provided by a external provider, even our own team does not have access to your login details.
I Have Other Questions ?
If you have any questions, feel free to contact us via WhatsApp or via the support ticket page +212610793387.
We do our best to respond within an hour or less.
